Frequently Asked Questions | Loopwell Market
Frequently Asked Questions
Loopwell Market Frequently Asked Questions
Clear, trustworthy answers before you buy. At Loopwell Market LLC, we focus on transparency, quality, and fast delivery of clean supplements from trusted brands.
About Loopwell Market
Clear, trustworthy answers before you buy. At Loopwell Market LLC, we focus on transparency, quality, and fast delivery of clean supplements from trusted brands.
About Loopwell Market
Who is behind Loopwell Market LLC?
Loopwell Market LLC is operated by a U.S.-based team with backgrounds in engineering, business, and nutrition. We carry trusted brands with transparent labels and fresh inventory, shipped from our Tampa, Florida facility.
Are your supplements authentic and safe?
Yes. We source from authorized distributors and manufacturers and follow FDA Good Manufacturing Practices (GMP) guidelines for handling and storage. All products are factory-sealed unless otherwise noted on the product page.
How do you verify product quality and freshness?
We maintain supply-chain documentation, check lot numbers, and rotate inventory so newer lots ship first. Best-by or expiration dates vary by item. If you ever have a question about a specific product, contact us and we’ll check the current lot for you.
Shipping & Delivery
Where do orders ship from?
All orders ship from our Tampa, FL fulfillment facility. Centralized shipping helps us control storage conditions and speed up delivery compared to drop-shipped alternatives.
How fast will my order ship and arrive?
Most in-stock orders placed before 2 PM Eastern ship the same or next business day. U.S. transit time is typically 2–5 business days depending on carrier and service selected at checkout.
What are the shipping costs?
Real-time rates are shown at checkout and depend on weight, service, and destination. Watch the site banner for current free-shipping promotions.
Do you ship internationally?
We currently ship within the United States. Some products may have regional restrictions; any limits will appear at checkout.
Returns & Policies
Can I return an item?
We accept returns on unopened, factory-sealed products within the posted return window. See our Return Policy for instructions and exceptions. For safety, we cannot accept returns on opened ingestible products.
What if my package arrives damaged or an item is incorrect?
Please photograph the packaging and item and contact us right away with your order number. We will resolve the issue with a replacement, refund, or another appropriate solution.
Product & Usage
How should I store supplements after delivery?
Store items in a cool, dry place away from direct sunlight and out of children’s reach. Avoid heat and humidity. Always follow the storage instructions on each label.
How do I know if a supplement is right for me?
Review the Supplement Facts panel and ingredient list. Consult a qualified healthcare professional—especially if pregnant, nursing, taking medication, or managing a medical condition. We do not provide medical advice.
Do you offer medical or dosing advice?
No. For safety and compliance, we do not provide individualized medical guidance. Please consult your healthcare provider for dosing or interaction questions and review the product label before use.
Customer Experience
Where can I read customer reviews?
You can read recent, verified feedback on our eBay storefront, which highlights shipping speed, product quality, and service.
Is checkout secure and is my data protected?
Yes. Our checkout uses SSL encryption and PCI-compliant payment processing. We do not sell your personal data. See our Privacy Policy for details.
How can I contact support?
Use the Contact page in the site header or reply to any order email. A team member will respond during business hours.